Awards & Acknowledgements
The Inaugural Person-Centred Language Award
Date Awarded
October 2023
Description
On October 23, 2023, the Ontario Centres for Learning Research and Innovation in Long-Term Care (Ontario CLRI) at the RIA, together with Behavioural Supports Ontario (BSO), awarded the first-ever Person-Centred Language Award. With support from the Ontario Long-Term Care Association (OLTCA), this Award was created to recognize the extraordinary efforts of champions who are dedicated to creating supportive and life-affirming environments for residents, family care partners, and team members. Joy Cardinal Flores a programs therapist at the O’Neill Centre in Toronto, believes that person-centred care has allowed her to build trusting relationships with residents and this has significantly changed how she views her work. Joy’s dedication and passion for person-centred language and care shines brightly in her everyday actions. Residents at the O’Neill Centre don’t see Joy as a staff member; they see her as family and her unique bond with residents encapsulates the very essence of PCL.
This comment was said by a family member:“Joy has a wonderful, kind, and empathetic heart, not only when dealing with my dad, but all the other residents she works with. Joy brings a smile to their faces and it’s beautiful to see how she interacts with them. Her name says it all.”
Thank you, Joy Cardinal Flores, for your unwavering commitment to your work, residents, and community. Thank you for being an example for all of us!
Certificate of Merit for its Music & Memory program through the The Alzheimer’s Society of Toronto-iPod Project
Date Awarded
October 2017
Description
The Music & Memory iPod project provided residents with a personalized and pre-loaded iPod full of music. The iPod Project is very beneficial in encouraging residents who may be isolated; for the residents who have limited communication; or have responsive behaviors etc. The music on the iPod is specific to each resident’s preferences. It is a great opportunity for residents and caregivers to engage at a level that they were not able to before.
We have found residents who are not able to communicate are humming; smiling, or moving their hand or foot to the music. Residents, who have responsive behavior, appear to be calmer and engaged; where other activities have not been beneficial. The iPod assists caregivers to provide comfort during personal care or during social visits.
It is an amazing reminiscing tool for residents with cognitive impairment. It is also a great opportunity for residents to engage in intergenerational interactions. This technology has also helped as a universal language for those residents with language; or visual impairments.
We believe in supporting positive relationships among residents, families, personnel and community supports. We encourage residents to stay connected and active in the community through attending spiritual groups, social groups, community agencies, etc. Residents, team members and their families/caregivers have expressed that the iPod Project is supportive, comforting and has improved their interactions with their loved ones.
Advancing Recreation and Cognitive Engagement through Technology & Linked Senior and Responsive Health Management Inc.
Date Awarded
September 2017
Description
The Centre for Aging and Brain Health Innovation (CABHI), in collaboration with Baycrest Health Sciences, announced twenty-six new projects receiving more than $8.3 million in investment support from the Centre for Aging + Brain Health Innovation (CABHI) to accelerate solutions that can help to improve the quality of life and care for older adults with dementia and cognitive health issues.
After an extensive evaluation process, we are excited to announce that our project, Advancing Recreation and Cognitive Engagement through Technology & Linked Senior and Responsive Health Management Inc., was successful in being awarded CABHI investment! Ultimately, thanks to the support of CABHI and its funders, we hope this innovation will be developed to have a significant impact on the quality of life for older adults in Canada.
We acknowledge the generous funding provided by the Government of Ontario through the Ministry of Research, Innovation and Science, and by the Government of Canada through the Public Health Agency of Canada, and by the Baycrest Foundation, which enables CABHI to administer all of their funding programs.
For more information on CABHI’s programs visit www.cabhi.com, or join the social media conversation by using the hashtag #cabhifunding.
OLTCA’s 2015 Excellence Canada Long Term Care Home of the Year
Date Awarded
November 2015
Description
Awarded to one or more OLTCA member homes that provides evidence of sustained exemplary performance in five key domains (Leadership, Engagement, Process Innovation, Supplier/Partner Focus and Resident Experience & Quality of Care) based on criteria consistent with Residents’ First and Excellence Canada’s Canada Awards for Excellence Quality Framework.
Presenter – Health Quality Transformation Conference
Date Awarded
November 2013
Description
The O’Neill Centre’s Administrator presented on “The Use of Benchmarks in Public Reporting: Measuring Performance & Setting Meaningful Goals”
Follow the link to see the presentation: https://www.youtube.com/watch?v=4LN32L-FQI8
Toronto Intergenerational Partnerships (TIGP) Community Partnership Award
Date Awarded
June 2013
Description
The O’Neill Centre received the highest honor from TIGP in recognition of efforts towards strengthening community relationships between schools and long term care homes. The O’Neill Centre has partnered with TIGP since 1995.
Health Quality Ontario Champion
Date Awarded
March 2013
Description
The Administrator of The O’Neill Centre has been selected to promote leadership quality improvement activities amongst leadership teams in long term care homes across Ontario.
Recipient of the Resident’s First Improvement Award
Date Awarded
April 2012
Description
In recognition of our involvement in the Ministry of Health and Long Term Care initiative, the Resident’s First program places emphasis on process improvement while keeping residents’ quality of life at the forefront of decision making.
Recipient of the recognition of valued contributions to research study supported by MOHLTC, CPSI, CCAC Certificate
Date Awarded
March 2012
Description
The O’Neill Centre is proud to work with our academic institutions such as the University of Toronto in furthering research in clinical care of residents in long term care.
Presenter, Leading Health Care Quality and Innovations Expo
Date Awarded
November 2011
Description
The Administrator of The O’Neill Centre presented on the role of leadership in the development of organizational Quality Improvement Plans. Audience members included CEOs, Managers, Executive Directors and Quality Managers for various health care organizations including local hospitals.
Host and Presenter for the interRAI Global Summit
Date Awarded
November 2011
Description
The O’Neill Centre was proud to host this established and well regarded group of healthcare researchers from around the world for the annual interRai Global Summit. Our presentation focused on the strengths and successes of our Restorative Nursing program.
Partnership with Toronto Western Hospital, Peritoneal Dialysis program
Date Awarded
September 1999
Description
One of the first of its kind, The O’Neill Centre was a pioneer in the area of offering peritoneal dialysis onsite together with Toronto Western Hospital. This model of care has been recognized by the Ministry of Health and Long Term Care and is now the provincial model of care for other long term care homes.